Being mad sucks!

So last night I bought myself a new fancy alarm clock that will charge my ipod! it will charge, play, etc.

Well I had to call customer service on it last night because something wasn't working. The guy asked me what happens when I put the ipod on the docking station. I took it off so I could put it back on and tell him exactly what it does...and it wouldn't go back on!!!!! I tried and tried. I even had Michelle try... all while I am still on the phone with "Michael", the service agent who barely spoke English. We didn't want to push it too hard because we were afraid it was going to break my ipod (if it would have, I would have been REALLY MAD!!!! but it didn't.) So, frustratingly, eventually I told the guy that I think I am going to return it because it is too much of a hassle. His response was pretty much "go ahead and return it." What kind of service agent is he?

So, that just made me really mad. I started looking for reviews for it or troubleshooting things online and I HAVEN'T FOUND A SINGLE REVIEW FOR WHAT I BOUGHT ANYWHERE!!!!! I even emailed their customer service last night and I don't think they got back to me.

And to just pour salt and lemon juice in the wound, when I return it to Office Max (during my lunch break today), they are probably going to charge me a 15% restocking fee because I opened the package. (at least that is what the nice sticker the cashier put on my box says) Luckily that should only about $6.75, but still! I would expect this kind of quality from maybe Wal-Mart or some shady online store. but Office Max? I thought they were better than that.

So long story short, I'm mad and now I am developing a headache.


Comments

Introspective Steph said…
i understand your pain! Why do they always have foreign people for TECH SUPPORT??? ugh!!!!
August 9, 2011 at 5:31 AM
Post a Comment

Popular posts from this blog

New Printer?!?!?!?!?

Can it be true? I'm getting a new printer at work?!?!?! I realize this might not be as exciting for you as it is for me. but what you must understand is that I have the oldest computer at work... by like 3 years or more (and in computer age, 3 years is a long time!) I've only been without a printer for like 3 days at work, but even when I did have a color printer, it didn't print on cardstock which ment I couldn't print the business cards, or the time cards. Now I can print color things at my desk that I would either have to have someone else print, or I would have to print them on the other side of the building, meaning I would have to go to the other side of the building, load the correct paper product in the printer, go back to my desk to hit the print button, back to the printer to collect the printed items, then back to my desk to do whatever I had planned on doing with it. (that is if I remember what I was going to do with it)
Read more
I am His. As I pulled into camp today, I was listening to some LDS Hymns. When I pulled my car by the lodge, these words were sung: Fear Not, I am with thee oh be not dismayed for I am thy God and will still give thee aid. I'll strengthen thee, help thee, and cause thee to stand up heals by my righteous omnipotent hand.
Read more

Rough Day

I can't say it's entirely been rough... just the last 20 minutes. The rest of my weekend was great! (that's for a happier blog post later.) As I was on my way home from a birthday party, I realized tomorrow is Monday. I have to go back to work tomorrow. And I don't want to. Going along with that is I'm sick of my job and I'm sick of complaining about my job. I'm grateful for the ability I have to work and provide for myself. I really am. But this last year, it's been really rough. Between a new boss and new rules and procedures I just dont want to be there anymore. I really dont! I'm sick of disliking Sunday nights so much because I know what the next day will bring. Frustration, anxiety, loathing, genereal dislike, feeling underappreciated. I dont know how much more of this job I can take! I was so worked up about this on the way home that I was crying. Then when I walked in the door of my house, I was to the point of being angry. I practicly threw...
Read more